Updated 9 October 2026.
Seller
World Heroes / Tonin Verkkokauppa
Business ID 3408872-5 · VAT number FI34088725
Veljestie 7, 44500 Viitasaari, Finland
info@toninverkkokauppa.com · +358 40 539 8810
Ordering and payment
These terms apply to orders placed with Tonin Verkkokauppa. The contract is concluded when the order is placed. An order confirmation is sent by email. Check the contents of your order and the delivery and contact details you provide before ordering.
Product prices include applicable VAT. The total order price including delivery costs and the available payment methods are shown before you confirm the order. Payments are processed through the payment service identified at checkout. Invoicing for business customers may be agreed separately.
An obvious pricing error does not bind the seller if the customer should have realised that the price was incorrect. Customers will be informed of any availability or delivery problem. The seller's right to refuse delivery or terminate the contract is governed by law.
Pre-orders
A pre-order product is not yet in stock or available for immediate delivery. You can buy it in advance at the price shown on the product page. The product-specific delivery time or the expected arrival date of the batch is stated on the product page and at checkout before you place the order. The pre-order and its delivery time are also shown in the order confirmation.
A pre-order is paid for when the order is placed, under the terms of the payment method selected at checkout. Delivery takes place later, in accordance with the product-specific delivery time stated when you placed the order.
If your order also includes in-stock products, we send them separately within the normal delivery time. Pre-order products are sent when they arrive. Partial deliveries and delivery charges are described in the shipping policy.
We will inform you by email without undue delay if the delivery time changes or an availability problem arises, and provide a new estimate if one is available. This notification alone does not change the agreed delivery time or limit the consumer's statutory rights in the event of a delay.
Consumers may also withdraw from a pre-order before delivery. Withdrawal instructions and refunds are described in the refund policy.
Delivery and returns
Delivery areas, costs and estimated delivery times are set out in the shipping policy. Any product-specific availability or delivery time is stated on the product page. The consumer right of withdrawal and return procedure are described in the refund policy.
Product use, liability for defects and warranties
Follow the product's instructions for use, installation and safety. The seller is not liable for a fault or damage to the extent that it results from the customer's incorrect use, use contrary to the instructions or normal wear and tear rather than a defect for which the seller is liable.
We are liable for defects in goods and digital content in accordance with applicable law. Depending on the circumstances, consumers' rights may include having the defect remedied, a price reduction, termination of the purchase contract and damages. Any manufacturer's warranty is subject to its own terms and does not limit the seller's statutory liability for defects. Complaints: info@toninverkkokauppa.com.
Shopify and personal information
The store is hosted by Shopify. Shopify collects and processes your browsing and purchase information also to provide services that draw on your interactions with other merchants and with Shopify (Shopify Network Intelligence). To provide these services, information is shared with Shopify and other service providers, which may be located in other countries.
Further details: privacy policy. You can manage your privacy choices and exercise your rights concerning Shopify in its privacy portal.
Applicable law and disputes
The contract is governed by Finnish law. This choice of law does not limit the mandatory consumer protection of the consumer's country of residence or the right to bring a case before a court that has jurisdiction under the law.
In the event of a dispute, contact us first. If the matter remains unresolved, consumers may seek assistance from the Finnish Consumer Advisory Services and refer the matter to the Finnish Consumer Disputes Board. You should contact the Consumer Advisory Services before referring a matter to the Board. The Finnish Consumer Protection Act does not apply to business purchases.
